6:20 PM
Unknown
SMRT:Latest news SMRT.Search result SMRT.All about SMRT.Singapore trend SMRT.
SINGAPORE - SMRT has confirmed the train service on the Circle Line between Marymount and one-north MRT stations were disrupted due to a communication network problem today morning at 6am.
SMRT's engineers were immediately onsite to attend to the fault and were able to partially restore train service at the affected stretch by 6.40am, said SMRT in its press statement.
However, as the fault is not fully rectified, peak hour trains could not be deployed to meet morning peak frequency on the Circle Line. SMRT is still attending to the fault and investigating its cause with the system supplier Alstom, added the statement.
Bus bridging services were activated at 6.30am between Marymount and one-north MRT stations and at 7.35am between Serangoon and one-north MRT stations to provide alternative transport. The first bus arrived at around 7am at Marymount MRT station, said SMRT.
SMRT issued travel advisories through radio stations to inform passengers of the reduced frequencies and alternative transport arrangements including bus bridging services. Public announcements were made and signs were put out to inform affected passengers at stations.
SMRT activated about 100 staff on the ground to assist passengers and resolve the fault. SMRT also deployed 35 buses for the bus bridging service.
TODAY reader @incoherentboy tweeted train services were still down at 10.35am and he had to take a shuttle service from one-north MRT station to Serangoon.
About 1,400 passengers were affected by the disruption this morning. Passengers who were unable to complete their journeys due to the disruption can file a claim for refund at the Passenger Service Centre in any of the 68 SMRT stations.
SMRT apologises for the inconvenience caused.
Tag:SMRT:Latest news SMRT.Search result SMRT.All about SMRT.Singapore trend SMRT. train disruption, mrt singapore, smartbox, sag, stofa
SINGAPORE - SMRT has confirmed the train service on the Circle Line between Marymount and one-north MRT stations were disrupted due to a communication network problem today morning at 6am.
SMRT's engineers were immediately onsite to attend to the fault and were able to partially restore train service at the affected stretch by 6.40am, said SMRT in its press statement.
However, as the fault is not fully rectified, peak hour trains could not be deployed to meet morning peak frequency on the Circle Line. SMRT is still attending to the fault and investigating its cause with the system supplier Alstom, added the statement.
Bus bridging services were activated at 6.30am between Marymount and one-north MRT stations and at 7.35am between Serangoon and one-north MRT stations to provide alternative transport. The first bus arrived at around 7am at Marymount MRT station, said SMRT.
SMRT issued travel advisories through radio stations to inform passengers of the reduced frequencies and alternative transport arrangements including bus bridging services. Public announcements were made and signs were put out to inform affected passengers at stations.
SMRT activated about 100 staff on the ground to assist passengers and resolve the fault. SMRT also deployed 35 buses for the bus bridging service.
TODAY reader @incoherentboy tweeted train services were still down at 10.35am and he had to take a shuttle service from one-north MRT station to Serangoon.
About 1,400 passengers were affected by the disruption this morning. Passengers who were unable to complete their journeys due to the disruption can file a claim for refund at the Passenger Service Centre in any of the 68 SMRT stations.
SMRT apologises for the inconvenience caused.
Tag:SMRT:Latest news SMRT.Search result SMRT.All about SMRT.Singapore trend SMRT. train disruption, mrt singapore, smartbox, sag, stofa
0 comments:
Post a Comment